Spintime Privacy Policy – How We Collect, Use, and Protect Your Personal Data

Information We Collect

When you register an account on Spintime, we collect the personal details you provide during sign-up, including your full name,date of birth, email address, and contact number. We also collect payment-related information such as your preferred PHP withdrawal method and transaction history, which is necessary for processing deposits and withdrawals securely. When you use the platform, we automatically collect technical data including your device type, browser, IP address, and session activity — this helps us maintain platform security and improve the mobile experience for Filipino players. If you contact our support team, we retain records of those communications to help resolve any follow-up queries efficiently. We do not collect any information beyond what is reasonably necessary to operate the platform and comply with applicable regulations in the Philippines.

How We Use Your Information

The personal data we collect is used primarily to create and manage your Spintime account, process your PHP transactions, and verify your identity in line with responsible gaming and regulatory requirements. We use your contact details to send you important account notifications, such as withdrawal confirmations, security alerts, and updates to platform policies — we do not send unsolicited promotional messages without your consent. Technical data collected during your sessions is used to detect unusual activity, prevent fraud, and ensure the platform remains stable and secure for all players. Your activity data also helps us understand how Filipino players use the platform so we can improve navigation, game availability, and mobile performance over time. We do not use your personal data to make automated decisions that would significantly affect your account without human review.

Who We Share Your Data With

Spintime does not sell your personal data to third parties under any circumstances. We may share limited information with trusted service providers who assist us in operating the platform — for example, payment processors who handle PHP transactions, identity verification partners, and technical infrastructure providers. All third-party partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose personal data to regulatory authorities or law enforcement agencies in the Philippines if required to do so by law or in response to a valid legal request. Outside of these circumstances, your data remains within the Spintime platform environment and is not disclosed to any other party.

How Long We Keep Your Data

We retain your personal data for as long as your Spintime account remains active and for a reasonable period thereafter, as required by applicable financial and gaming regulations in the Philippines. Transaction records are typically retained for a minimum of five years to satisfy anti-money laundering compliance requirements. If you request account closure, your personal data will be retained only for as long as legally required and then securely deleted or anonymised. Communication records with our support team are kept for a limited period to assist with any follow-up disputes or queries. You may request information about the specific retention period applicable to your data by contacting the support team through your account section.

Your Rights Over Your Personal Data

As a registered player on Spintime, you have the right to request access to the personal data we hold about you at any time. You may also request that inaccurate or outdated information be corrected, or that your data be deleted where there is no legal obligation for us to retain it. If you wish to exercise any of these rights, you can submit a request through the account section after logging in, and our team will respond within a reasonable timeframe. You also have the right to withdraw consent for any data processing that is based solely on your consent, without affecting the lawfulness of processing carried out before withdrawal. For any privacy-related concerns not addressed in this policy, please refer to the FAQ page or reach out to the support team directly.